Don't worry we will help you solve this. There are a lot of device and browser combinations out there so sometimes you might need some help.
Try fixing things in the following order.
1. The quickest solution is to always try another device if its available and convenient to you !
2. Reach out to the ChatBot within your Video interview. The agent there can help diagnose your problem and get you sorted.
3. Read the various help articles we have on how to set up your camera and microphone
4. EMail us - support@jobfairy.co. We will work it out for you!